How to Edit a Single Claim on the Remittance Screen

Question/Request: How to Edit a Single Claim on the Remittance Screen Answer:

The Single Edit option is only available after the remittance is reopened; reopening a remittance does not detach any posted payments unless we click the the Unpost button against an individual claim.

Conditions: We cannot unpost or make a single edit to the conditions listed below.

1) If there are any other transactions posted to the patient account as patient payments, insurance write-offs, or patient write-offs.

2) Check the remit sequence if you see the claim charge greyed out and see if any other remits have been posted previously against the claim charge. To correct the above: To get the option to Unpost, you must reopen previously posted transactions.