How to post Partial recoup

Question/Request: How to Post a Partial Recoup?

Answer: If the Insurance recoups a partial amount, it’s hard to calculate the real patient responsibility, therefore, the user may need to follow the below step to post the partial recoupment accurately. Below is the example scenario.

Insurance “AETNA HEALTH CARE” Paid $80.00 for claim ID#31483, Now under remittance#ERA00343 AETNA HEALTH CARE asking $50.00 partial recoupment. So please check the step to post the remittance#ERA00343.

Step 1: Need to go to the Billing Side.

Step 2: Under the “Remittance” tab >> click on EOB/ERA  option >> Search for Particular remittance# ERA00343 >> and select the same

Step 3: Search the full recoup amount by Clicking on Recoup Binocualer, fetch the particular claim, check respective codes where insurance asks for recoupment, 

Step 4: Click on the Claim search icon to fetch the same claim ID#, Checked the Box “Include Zero Amts” to show the claim ID#31483 where the user needs to show the partial payment ( Full Payment – Actual Recoupment = Partial Payment ) to tally the remittance,

Step 5: Allocate the partial payment amount, Click on ready to post and save.